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GXV3175 IP Multimedia Phone Touchscreen FAQs


Please select the GXV3175 FAQ category below:

» How to recover my GXV3175?
» The GXV3175 supports SRTP.  How can I use it with Asterisk 1.8?
» How do I disable applications for the GXV3175?
» How do I configure my GXV3175 to support video during IP calls?

 

OpenVPN Section

» Can the phone handle a TA Key?
» Does the Key on the server need to be a "server" key?
» Which protocol is support: TCP or UDP?
» Is compression supported?
» Is a client-to-client option required on the server side for 2 phones to talk to each other if both phones are using OpenVPN?
» What is the Diffie-hellman key length: 1024 , 512 ...?
» Which OpenVPN server settings are required by the OpenVPN client on the phone?
» Which virtual network kernal does the GXV3175 use?

 

Q: How to recover my GXV3175?

In case you have to recover your GXV3175 because the phone is not booting correctly, there is a Recovery Mode method that you can do by following the next instructions:

1. Please download and unzip locally the firmware files. You can download them in our website (www.grandstream.com/support/firmware).

 

2. On the following step the phone must be unplugged from the power. Then attach the Ethernet cable to the NETWORK port of the phone and to the LAN port of your Computer. It is recommended to isolate both devices (GXV3175 & PC) on this network scenario.

 

 

3. Change the IP address of your computer to 192.168.1.233, as well as the subnet to 255.255.255.0.

 

4. While pressing and holding the HOME button , plug the power cable and wait until the phone boots to the Recovery Mode interface.

 

5. On your computer, Open a Browser and type the address shown on the phone (192.168.1.234). Type the default username and password.