Cohesive increase in associates or in better words the Business Partners and our Direct Presence is increasing Multiple folds and our verticals and Niche Span is getting expanded with every day with Experience and Trust we share with our internal and External Customers.
Cohesive increase in customer satisfaction level and the repeat business growth directly points towards the customer delight which is a Prime focus of every Cohesian.
Learning and Innovation: With Every interaction.
Cohesive ever learning approach which is a Prime motto of the every Cohesian has given us an edge over the competition and business co-innovation.
Transformation of the process by using our innovative vertical integration of Hardware and Software application results to reliable and effective solutions by maintaining high standard of efficiency and robust process.
“Dial62 (A MapmyIndia Service) was looking for a contact centre solution that consistently enables us to deliver the customer delight to each caller. While, we’d a very rigorous selection parameter(s) like the total cost of ownership, ramping up resource requirement, ease of use, product configuration, training, scalability, credentials and last not but the least ongoing support without any price escalation for the existing product offering; Cohesive’s Drishti/Ameyo contact centre suite did fulfil all these parameters especially the responsive support to become our chosen partner to deliver delightful experience to our customers. We may wish to partner with them for future requirements.”
Business Head dial62 (A MapmyIndia Service)
“Cohesive offered our new initiative Fata-Fat Auto Cabs state-of-art unified Contact Centre solution resulting in better customer care.”
Managing Director Dhanda Autoneeds
“Cohesive Ameyo platform helped us contact more consumers within given time and resources.”
Head-Sales & Marketing Applect
“These guys are good and their software works − I will not hesitate to recommend them.”
CMD WLCI aptly
“Cohesive offered as on a single window by integrating all Software and Hardware resulted in increase of Productivity and effectiveness.”
Vice President Net Ambit
“The Products Portfolio they carried of the Best Brands in the world and as well seeing their credentials and Presence at APAC Level made us rely on their Competence and hence made us choose them as our Value integrator.”
Sr. Vice-President, NIIT Smart Serve
“Buying Epygi and integrating it with Grandstream along with Expertise of Cohesive helped us achieve an Effective Unified Solution which gave us the state of Art technology for Voice Network of all offices and solution got well fitted in our Budget. We wish them Luck.”