Cohesive increase in associates or in better words the Business Partners and our Direct Presence is increasing Multiple folds and our verticals and Niche Span is getting expanded with every day with Experience and Trust we share with our internal and External Customers.
Cohesive increase in customer satisfaction level and the repeat business growth directly points towards the customer delight which is a Prime focus of every Cohesian.
Learning and Innovation: With Every interaction.
Cohesive ever learning approach which is a Prime motto of the every Cohesian has given us an edge over the competition and business co-innovation.
Transformation of the process by using our innovative vertical integration of Hardware and Software application results to reliable and effective solutions by maintaining high standard of efficiency and robust process.
“Dial62 (A MapmyIndia Service) was looking for a contact centre solution that consistently enables us to deliver the customer delight to each caller. While, we’d a very rigorous selection parameter(s) like the total cost of ownership, ramping up resource requirement, ease of use, product configuration, training, scalability, credentials and last not but the least ongoing support without any price escalation for the existing product offering; Cohesive’s Drishti/Ameyo contact centre suite did fulfil all these parameters especially the responsive support to become our chosen partner to deliver delightful experience to our customers. We may wish to partner with them for future requirements.”
Business Head dial62 (A MapmyIndia Service)
“Cohesive offered our new initiative Fata-Fat Auto Cabs state-of-art unified Contact Centre solution resulting in better customer care.”
Managing Director Dhanda Autoneeds
“Cohesive Ameyo platform helped us contact more consumers within given time and resources.”